CHRIS SHEMZA
Computer Tech Support Specialist
818.919.4414
PC, Mac, iPhone and Software Support
I am here to help! Providing Los Angeles-based professional tech support services for over 15 years. From PCs and Macs to iPhones and iPads, I provide comprehensive support and personalized training, ensuring you stay ahead in the digital realm, for personal or work purpose.
Expert Tech Support for Your Digital Needs
I address all major issues commonly encountered by my clients of 20 years, including fixes, updates, training and best practices.
PC & Mac Desktops and Laptops - Fixes, Updates and Training
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Slow performance
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Malware and viruses
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Software compatibility problems
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Operating system errors
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Connectivity issues
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Screen-time and Parental controls Read More
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Software crashes
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External device connections
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System updates
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Storage space issues
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Password and authentication issues
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Data backup
iPhone & iPads - Fixes, Updates and Training
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System and apps update
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Performance slowdowns
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Storage full
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Bluetooth and Wifi issues
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Family sharing
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Connectivity issues
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Screen-time and Parental controls Read More
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Training and support on usage, best practices
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Face ID issues
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iCloud synching issues
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Photo library issues
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Overheating / battery drain / charging issues
Computer and Phone Software - Access, Updates & Training
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Training and support on all major software, including Microsoft Office and operating systems.
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Email, calendar, browsers fixed and training
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Software updates
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New software suggestions and personal or team training
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Information sharing and synching between apps
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Backup solutions
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Cloud solutions
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Creating and using templates
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Setting, inviting and recording online meetings
Software Supported - Get Up and Running and Up to Speed
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Microsoft Windows
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Microsoft Office (Word, Excel, PowerPoint, Outlook)
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Google Chrome, Microsoft Edge, Mozilla Firefox
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Adobe Acrobat Reader
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Zoom, Skype, Slack, Teams
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Apple Music, Spotify
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Dropbox, Google Drive, Microsoft OneDrive:
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Antivirus Software (e.g., Norton, McAfee, Windows Defender)
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Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Bridge, and more)
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Wordpress and Wix
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Project Management: Asana, Monday.com, Trello, Jira, Wrike, Clickup, Smartsheet
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Apple iWork (Pages, Numbers, Keynote)
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AI Tools: ChatGPT and Discord
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Reminders, notes, lists apps
ABOUT ME
With two decades of unwavering commitment to the world of technology, I am a seasoned PC, Mac, iPhone, and software support specialist, equipped with a solid engineering degree. My professional journey unfolds in the vibrant tech landscape of Los Angeles, where I engage with local clients face-to-face, fostering strong connections and delivering tailored solutions. Beyond geographical boundaries, I extend my expertise nationally through virtual consultations over platforms like Zoom, ensuring that clients across the country benefit from my extensive knowledge and adept problem-solving skills.
What sets me apart in the tech support realm is not just my extensive experience but also my unwavering commitment to understanding the unique needs of each client. I possess a keen ability to diagnose issues swiftly, provide effective solutions, and offer hands-on training that empowers both personal and business clients to thrive in the dynamic world of hardware and software. My friendly demeanor, honed over years of client interactions, coupled with an in-depth understanding of PCs and Macs, distinguishes me from conventional tech support services. I take pride in providing not only technical expertise but also a personal touch and patience that clients appreciate, creating an environment where they feel comfortable seeking professional support for extended periods, free from judgment. It's not just about fixing problems; it's about fostering growth and continuous improvement in my clients' technological skills and experiences.
James M.
I had a critical issue with my PC desktop, and Chris came to the rescue! His quick understanding of the problem, efficient solution, and patient guidance made the entire experience stress-free. Now, my computer runs smoother than ever. I highly recommend Chris for his exceptional PC tech support services!
Brittany S.
In a moment of panic with my sluggish Mac laptop, I reached out to Chris for urgent help. His prompt response, thorough cleanup, and seamless backup process not only salvaged my precious data but also breathed new life into my Mac. Chris is the go-to expert for Mac support – reliable, knowledgeable, and incredibly efficient!
Ian G.
I couldn't be happier with the outstanding service provided by Chris. He not only helped me set up essential screen time and family parental controls on my son's iPhone and iPad but also guided me through activating our iCloud account. Chris possesses a unique blend of technical expertise and a friendly, patient approach that makes him the perfect choice for any tech support needs. I'm grateful for the peace of mind he has brought to our family's digital experience.